Patient Portal and Forms
Easy connection to your child's health care.
Welcome to our Patient Portal. Sign up or log into Nationwide Children’s MyChart today to access to your child’s lab results, appointment information, current medications, immunization history and more – all from your computer or mobile device.
To receive appointment reminders and important practice updates via text message, text START to 52679.
Already have an account?
Download the app in your app store.
Call (614) 938-3000 for direct access to our MyChart support team. You can also visit our FAQ page for answers to commonly asked questions.
Why Should I Use MyChart?
With MyChart, you can:
- Participate in video telehealth visits. Attend your child’s next appointment online. Available for select appointment types.
- Echeck-in for your upcoming appointment. Update your contact information, upload your current insurance and sign consent forms before your visit.
- Manage your appointments. Request or cancel an appointment or view details of your past and upcoming appointments.
- Access your test results. No more waiting for a phone call or letter. View your results and your doctor’s comments as soon as they are available.
- Communicate with your doctor. Get answers to your medical questions wherever you are. You can even upload photos or videos to show your provider your medical concern.
- Request your medical record.
- Pay your bill.
- See your statements. All charges are now consolidated into a single billing statement per child. Access them anywhere, anytime, from your desktop or mobile devices.
- Set up payment plan. Set up a payment plan within your MyChart account.
- Access MyChart in Spanish. Patients and their families can now use MyChart in Spanish! This means that some parts of MyChart, like the menus, terms and conditions, and online access requests, will be available in Spanish. More Spanish translations will be added later, once they’ve been tested and approved.
- Contact Patient Accounts. Do you have questions about your account? Directly message a billing specialist to get the answers you need.
- Update Personal Information. Did you know you can update your personal information through MyChart? Go to “Personal Information” in MyChart to get started.
If you are experiencing a medical emergency, call 911 or your local emergency provider.
Expected Response Times
We are committed to providing timely, high-quality care to every patient. Please allow the following timeframes for requests and communications:
- Forms: Please allow 3 to 5 business days for completion.
- Prescription refill requests: Please allow 48 to 72 business hours for processing.
- Test results: Families will be contacted the same day results are received and reviewed by the provider.
Thank you for your patience and understanding as we work to serve all patients and families as efficiently as possible.
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